Privacy policy
Version 11-2025
This Privacy Policy outlines how AP AUTO PARTS PTY LTD (“AP Auto Parts”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you access and use our website or services.
1. INFORMATION WE COLLECT
1.1 Personal Information
We may collect personal information that you voluntarily provide when registering an account, placing an order, subscribing to communications, entering a promotion or survey, or contacting us. This may include:
- Full name
- Email address
- Mailing and billing address
- Telephone number
- Payment information
- Other data required to process your transactions
We may also collect information about gift recipients to fulfil orders. This information is not used for marketing purposes.
1.2 Automatically Collected Data
When you visit our website, certain information may be automatically collected, including your IP address, browser type, operating system, referring URLs, access times, and browsing activity. This data assists us in analysing website performance and improving functionality.
2. USE OF INFORMATION
We may use the information we collect to:
- Provide, operate, and maintain our services and website;
- Process and fulfil orders or transactions;
- Respond to customer service requests and enquiries;
- Administer promotions, surveys, or other marketing activities;
- Send order confirmations, updates, and promotional communications (where consent has been provided);
- Improve our website, products, and services.
If you have opted into SMS marketing, we may send updates, cart reminders, or promotional messages. You may opt out at any time by replying with the designated opt-out keyword (e.g. STOP).
3. DATA SECURITY
AP Auto Parts implements reasonable administrative, technical, and physical security measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction.
While we strive to ensure the integrity and security of your data, no system is entirely secure. Therefore, we cannot guarantee the absolute protection of your personal information.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about visitors. Cookies may be used to remember your preferences, manage shopping carts, and analyse traffic patterns.
You may configure your browser to refuse cookies; however, some website features may not function properly without them.
5. DISCLOSURE OF INFORMATION
We do not sell, trade, or rent personal information to third parties. Information may be shared only in the following circumstances:
- With trusted third-party service providers who assist in operating our website or fulfilling customer orders, subject to strict confidentiality obligations;
- When required by law, regulation, or court order;
- To protect our rights, property, or safety, or that of others.
SMS opt-in data and consent will not be shared with any third parties.
6. YOUR RIGHTS
You have the right to access, correct, or delete your personal information. You may also withdraw consent for marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.
7. THIRD-PARTY LINKS
Our website may contain links to external websites. These websites have independent privacy policies, and AP Auto Parts is not responsible for their content, security, or data handling practices.
8. CHANGES TO THIS POLICY
AP Auto Parts reserves the right to amend this Privacy Policy at any time. Updates will be published on this page with a revised version number and effective date. We encourage you to review this policy periodically to remain informed about how we handle and protect your information.
9. ONLINE POLICY ONLY
This Privacy Policy applies solely to information collected through our website and not to data collected offline.
10. CONSENT
By using our website, you consent to the terms of this Privacy Policy.